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    • Rahul Ponginan

      Please click here for a short but important announcement   03/26/17

      Dear Users Our Commercial and Academic users around the world can use these same forums here as before i.e. the Altair Support Forum , Commercial users from India with solver queries can go to the Solver Forum for India Commercial Users , Academic Users from India and AOC India Participants are requested to go to the Forum for India Academic Users and AOC India Participants , We will be tending to all queries in all the forums promptly as before, thank you for your understanding. 
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Licence Error 9. No Ethernet Adapter ID Available

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I've recently installed Hyperworks onto my Macbook Pro 2017, using the bootcamp partition I created in order to run Windows 10.

Before the installation of the program I was asked to insert my Ethernet Host ID. The program you provided in order to get the right ID didn't work for my case hence I entered the LAN wireless connection to the local network ID found using the ipconfig -all command (the one in the red box).


The licence is not working and no Ethernet adapter is present on my machine.

What can I do to obtain a valid licence?


Thank you,






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