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germancc

HyperWorks 2017 Student version won't start

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I've already installed everything that I got from the email (including the license) but when I try to open HyperMesh, multiple errors show up saying there are missing readers and templates, and they show what files are exactly missing.

 

 

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I'll only post two of the error messages, one says that external readers are not found (all of them from the same path Program Files/Altair/2017-edu/io/abf_readers), and the other error says import templates not found, again, from the same path (Program Files/Altair/2017-edu/templates/import).

 

All of the +20 error messages that show up are the same, just changing the file

 

 

Screenshot_1.png

Screenshot_2.png

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7 hours ago, germancc said:

I'll only post two of the error messages, one says that external readers are not found (all of them from the same path Program Files/Altair/2017-edu/io/abf_readers), and the other error says import templates not found, again, from the same path (Program Files/Altair/2017-edu/templates/import).

 

All of the +20 error messages that show up are the same, just changing the file

 

 

Screenshot_1.png

Screenshot_2.png

 

You need to reinstall Hyperworks. Your installation was damaged (I don't know why)

 

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Are you opening the app from the start menu? these errors usually appear if you are opening the HyperMesh app from the installation folder .exe file

Please click on HyperWorks 2017 student edition,

 

1.png

 

You can choose HyperMesh and the other apps in the client selector,

 

2.jpg

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On 12/2/2018 at 4:56 AM, Rahul Ponginan said:

Are you opening the app from the start menu? these errors usually appear if you are opening the HyperMesh app from the installation folder .exe file

Please click on HyperWorks 2017 student edition,

 

1.png

 

You can choose HyperMesh and the other apps in the client selector,

 

2.jpg

 

Thank you, this was the problem

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