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    • Rahul Ponginan

      Please click here for a short but important announcement   03/26/17

      Dear Users Our Commercial and Academic users around the world can use these same forums here as before i.e. the Altair Support Forum , Commercial users from India with solver queries can go to the Solver Forum for India Commercial Users , Academic Users from India and AOC India Participants are requested to go to the Forum for India Academic Users and AOC India Participants , We will be tending to all queries in all the forums promptly as before, thank you for your understanding. 

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Found 3 results

  1. Hello, I've recently installed Hyperworks onto my Macbook Pro 2017, using the bootcamp partition I created in order to run Windows 10. Before the installation of the program I was asked to insert my Ethernet Host ID. The program you provided in order to get the right ID didn't work for my case hence I entered the LAN wireless connection to the local network ID found using the ipconfig -all command (the one in the red box). The licence is not working and no Ethernet adapter is present on my machine. What can I do to obtain a valid licence? Thank you, Glauco.
  2. License issue n°9

    Hello, When I sign up to have a student license I should add my WIFI host ID (because my physical host ID is only 0000000000E0 and it was not accepted by Altair). I received a license file with the host ID of home's WIFI. When I install the software and copy/paste the license file I have this issue (first picture). Now, I'm with another Wifi, not home's WIFI. I give you the ipconfig /all.
  3. Hello ! I have a little problem to run an optistruct command on a remote computer. I am on a Windows 2012 Server and I have created a local user to run commands I launch with a SSH Client. When I am logged on the server with this user, the command works and the analysis is completed without any error. However, when I try to launch the same command with my SSH Client, I get an error I tried to set manually the env. variable : ALTAIR_LICENCE_PATH or even to unset TZ before to run my command without success... Have you an idea about this problem ? I don't understand why the command works when I'm logged on the server but not when I launch it with my SSH client with the same user... Thanks, Maxime
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