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    • Rahul Ponginan

      Please click here for a short but important announcement   03/26/17

      Dear Users Our Commercial and Academic users around the world can use these same forums here as before i.e. the Altair Support Forum , Commercial users from India with solver queries can go to the Solver Forum for India Commercial Users , Academic Users from India and AOC India Participants are requested to go to the Forum for India Academic Users and AOC India Participants , We will be tending to all queries in all the forums promptly as before, thank you for your understanding. 
clearcloud

Could my license be expired? (Error 6 and Error 9)

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Hi there!

I was using HyperMesh perfectly the day before and I have requested for an academic license (for my individual research project) from Altair, but unfortunately I suddenly faced this message today.

I have used 6200 as the port and JessicaLee is the host name for this machine as shown.

image.png.3379220a7683ecdbfa62cbf0010d09dd.png

Error message:
image.png.bc80920ab2a58916c096ed07329f487d.png

I've put the license file in the security>bin folder:
image.png.73478850c6ebfdaac939e29b05304e1d.png

Do let me know! I need to get back to using the software as soon as possible as I have a submission for my analysis coming up pretty soon!

image.png

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9 hours ago, clearcloud said:

I've put the license file in the security>bin folder:

Please put the file in "Security" folder only not the "bin" folder.

 

Please let us know if this works.

 

Thankyou

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Apologies for the late reply on this! @Q.Nguyen-Dai @Sanjay Nainani @Rahul Ponginan @ajaykumar

Thank you so much for your help on this! I have contacted Altair and they have issued me a stand-alone license for my machine to replace the network license and I have been able to use HyperWorks ever since! :)

Cheers and have a great week ahead,
Jess

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