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      Please click here for a short but important announcement   03/26/17

      Dear Users Our Commercial and Academic users around the world can use these same forums here as before i.e. the Altair Support Forum , Commercial users from India with solver queries can go to the Solver Forum for India Commercial Users , Academic Users from India and AOC India Participants are requested to go to the Forum for India Academic Users and AOC India Participants , We will be tending to all queries in all the forums promptly as before, thank you for your understanding. 
ChrisBeekman

license error 9 in some analysis

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Hi all,

 

Question here. When I run simulations, sometimes it all works just fine but sometimes it gives the following error:

 

Error Code: 9
Error Description:
[LOCAL] C:\Program Files\Altair\2017-edu\/security/altair_lic.dat - (Err: 9) Feature not found
License Path: C:\Program Files\Altair\2017-edu\/security/altair_lic.dat

 

Now I have seen people posting on this before. Sometimes the solution is moving the altair_lic.dat file into the security folder, but mine already is.

Sometimes the Ethernet IDs don't match, but I checked and mine actually do.

What I also find weird is that this error pops up only for some runs, while not for others...

The backslash-slash-combination "\/" in the path I find also weird so I tried changing it to hwsolver.tcl file (not sure if you are supposed to but had to try something), but that did not help either.

 

So is there anyone out there who knows how to solve this problem?

Any help is much appreciated!

 

Thanks, Chris

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Please place a license file in a new location and set a system environment variable 

name: ALTAIR_LICENSE_PATH

value: full path of the license file with the name altair_lic.dat , for eg: C:\altair_lic.dat


 

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