Jump to content
  • Announcements

    • Rahul Ponginan

      Please click here for a short but important announcement   03/26/17

      Dear Users Our Commercial and Academic users around the world can use these same forums here as before i.e. the Altair Support Forum , Commercial users from India with solver queries can go to the Solver Forum for India Commercial Users , Academic Users from India and AOC India Participants are requested to go to the Forum for India Academic Users and AOC India Participants , We will be tending to all queries in all the forums promptly as before, thank you for your understanding. 
    • Rahul Ponginan

      ユーザーフォーラムについて   10/22/17

      アルテアエンジニアリングでは、弊社製品や技術について、ユーザー様同士がオンラインで情報交換できる場所を提供しています。 日常業務の中で起こるさまざまな問題の解決や、他ユーザー様との技術交流を図るための場として、お客様の環境に合わせてご活用ください。
Sign in to follow this  
Ezola

License error

Recommended Posts

Hi,

I have downloaded the software Hyperwork Student Edition and the license file but I got an error  and it says that the file cannot be found even though I have downloaded  and sved the license file in security directory as it should. Here is the error I get when I try to run the software:

ERROR 9161:

An error occurred while checking out a licence

Altair License Manager: License error

 

Feature(s): GlobalZoneEU, HyperWorks, HWFEKOGUI

Error Code: 9

Error Description:

[LOCAL] C:\Program Files\Altair\2017-edu\security\altair_lic.dat - (Err: 9) Feature not found

 

Feature: FEKOGUI

Error Code: 9

Error Description:

[LOCAL] C:\Program Files\Altair\2017-edu\security\altair_lic.dat - (Err: 9) Feature not found

 

License Path: C:\Program Files\Altair\2017-edu\security\altair_lic.dat

 

 

I hope you can help me with this issue!

Share this post


Link to post
Share on other sites

Got the exact same problem on a student edition. Lets hope for an answer soon:rolleyes:

I followed the instructions in the pinned post but did not help.

Share this post


Link to post
Share on other sites

Hi again. It was solved by moving the .dat file to "security" folder.

it should appear like this path (C:\Program Files\Altair\2017-edu\security\altair_lic.dat)

Thanks.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×