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    • Rahul Ponginan

      Please click here for a short but important announcement   03/26/17

      Dear Users Our Commercial and Academic users around the world can use these same forums here as before i.e. the Altair Support Forum , Commercial users from India with solver queries can go to the Solver Forum for India Commercial Users , Academic Users from India and AOC India Participants are requested to go to the Forum for India Academic Users and AOC India Participants , We will be tending to all queries in all the forums promptly as before, thank you for your understanding. 

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Hello,

 

I got the license file and installation from Altair and after installation, it gave me a license error (Error 6). I checked again and realized that the Host id that was shown using the application on their website is not the same (something like this 00000000000000E0) . I ran cmd and wrote an email to Altair-university to request a new license. I also reapplied on their sign up with the correct host id. Would it be a problem to get approval for a new license? Is there anything else I can do to request for a license?

 

Thanks.

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